Chaikohouse.com has 2 methods of shipping goods to customers, which is to transport via a third partner: economical delivery means and Grab Express.

Savings delivery (3rd partner): This is a delivery method for customers in provinces outside Ho Chi Minh City, customers who need to ship goods slowly within Ho Chi Minh City. com is responsible for informing you of the cost of shipping packages and delivery time. Package cost depends on factors such as: geographical distance, volume of goods. Chaikohouse.com products will be shipped nationwide when your bill reaches VND 2,000,000 (two million VND) and take effect forever. If the bill is below VND 2,000,000 (two million), please bear the shipping costs.

Grab Express Delivery: This is a fast delivery method in Ho Chi Minh city. com is responsible for direct contact with the customer to agree on this shipping method and cost. Chaikohouse.com products will be shipped nationwide when your bill reaches VND 2,000,000 (two million VND) and take effect forever. If the bill is below VND 2,000,000 (two million), please bear the shipping costs.

Shipping time: Chaikohouse.com receives and closes orders within the day and will ship orders on the next day, including holidays except New Year’s Day and Chinese New Year. Delivery time ranges from 3 days to 7 days after the closing date.

Shipping geography: Chaikohouse.com receives all orders from home and abroad.

In case, the customer has not received the goods due to delayed shipping or the third party has lost the goods: Chaikohouse.com is responsible for contacting to notify customers about this incident and resolve it thoroughly with The third party will also deliver the goods to customers as quickly as possible, or customers can cancel the application and inform Chaikohouse.com.

To catch up with commodity information, please contact the hotline 028 73 066 266 or write a message at email customerservice@chaikohouse.vn, or send a message to the facebook page https: // www .facebook.com/thechaikohouse /