FREESHIP

What shipping methods are offered?

We offer a standard shipping based on postage rates or express delivery. Overnight (next day) shipping will only be offered during holidays.

International delivery: This is a delivery method for overseas customers, Chaikohouse.com is responsible for informing you of the cost of the package and shipping time. The cost of the package depends on factors such as: geographical distance, volume of goods, total value of your purchasing. Please bear shipping charges for this international delivery method.

Cash on delivery only in Viet Nam.

Do you ever offer free shipping?

Yes! If your order totals 2.000.000 VND ($87) or more before applicable taxes, shipping will be free only in Viet Nam.

What if my package is lost?

If your package is lost, please take the following steps:

  • Contact our hotline: (+84) 2873 066 266. We will be able to locate the carrier that was responsible for delivering your package.
  • We are more than happy to help you through this process! Please reach out to us on Facebook: https://www.facebook.com/thechaikohouse/